Frequently Asked Questions

Answers that make it easy to decide. Still have questions?

What if I’m not sure which service I need?

You don’t need to figure that out yourself.

Most clients start with Find Security Gaps — it’s designed exactly for situations where you feel something might be wrong, but you don’t know where.

We’ll review your system and, if needed, point you to the right next step before doing extra work.

What exactly do I get after purchase?

You get a clear, structured review of your system within the selected scope.

That includes:

  • what looks risky or fragile
  • why it matters in real terms
  • how it could be abused or fail
  • what to fix first

No generic reports — only practical findings you can actually use.

Do you fix the issues or just find them?

This service is focused on finding and explaining risks first.

Why? Because fixing the wrong thing is a waste of time and money.

Once you see the real issues, you can decide what to fix — and we can help with that as a separate step if needed.

How do I know if my system actually has problems?

Most systems do — especially growing products, integrations, and custom setups.

The goal is not to prove everything is broken, but to answer:

“Where am I exposed, and how bad is it?”

Even a small review usually uncovers things worth fixing.

Will this guarantee my system is secure?

No — and anyone who promises that is not being honest.

This is a risk-reduction service, not a “100% secure” claim.

What you get is a clearer understanding of:

  • where the real risks are
  • how serious they are
  • what to do next
What do you need from me to start?

Usually just:

  • a URL or system description
  • steps to access or test (if needed)
  • optional test credentials

You don’t need to prepare anything complex — we’ll guide you if something is missing.

Can you work with live systems?

Yes. Most reviews are done on live environments.

If needed, we can limit scope or avoid sensitive actions — especially for production systems.

Will you break anything during testing?

No. The approach is controlled and non-destructive.

We are looking for weak points, not stress-testing or attacking your system aggressively.

How fast do you deliver?

For smaller reviews, you’ll typically hear back within 24 hours.

Larger scopes depend on complexity, but timelines are always clear before work begins.

What if I choose the wrong option?

You won’t be locked into the wrong choice.

If the scope doesn’t match your situation, we’ll tell you before starting and suggest the correct option.

Is my data safe with you?

Yes.

We follow a strict rule:

  • no unnecessary data access
  • no downloads of sensitive files
  • no executables or unsafe transfers

Access is limited, controlled, and only used for the review.

Do you sign NDAs?

Yes. If you need an NDA, we can sign it before accessing your system.

What if I already had a developer look at this?

That’s common — and still useful to review.

Developers often focus on functionality.

This service focuses on risk, abuse paths, and failure points, which are usually not covered in regular development work.